Many insurance carriers require that we collect co-pays and/or deductibles from the patient. If you have an office visit co-pay for a specialist, you will be expected to pay that amount at the time of service. Due to federal laws, as well as our individual contracts with the insurance carriers we are prohibited from waiving these fees.

If you see your insurance company listed below, it does not guarantee that we are contracted because each of these carriers offer many different plans.

Other Insurance

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If we are not contracted with an insurance plan, it is our policy to collect 100% of the bill at time of service. As a courtesy, we will submit the claims to the insurance carrier on your behalf. If the carrier does not pay on the claim, you will be contacted for the remaining payment on your account.

Workers’ Compensation

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For patients, whose injury is work-related, you must provide the schedulers with all pertinent information such as insurance carrier, claim number, date of injury, adjustors name, phone and fax number before the appointment is scheduled.

Referrals

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A referral is sometimes required to be seen by a specialist. You will need to contact your insurance company to find out if a referral is needed. You must ensure that we have the referral prior to your visit, otherwise you will be financially responsible at the time of service.

Billing Office Contact

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For questions regarding your visit, account balances or to make a payment over the phone please call our main office at 703-729-5010. You can also pay your bill online.

For questions regarding receipts or itemized billing statements, please contact our billing partners, Medical Management Solutions, at 1-800-827-8854